Once goods are received back to us, returns normally take between 7 to 10 working days to process. Quick fixes for wheelchair accessible bathrooms. chipped edges). How much does it cost to install bathroom heating? £20 off discount code is only valid with a minimum spend of £349. We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. Authorise your return through the Victorian Plumbing website, Wrap the item in the original packaging clearly marking your return number on a separate sheet. Online Security | Make Offer - Antique Brass Faucet Bathtub Shower Spout Standard Victorian Plumbing Deco Lever Haines Jones & Cadbury Vintage Victorian Era Matched Pair Of Basin faucets $250.00 All Unwanted items must be returns within 30 days of receipts of goods, unused and in a resaleable condition. Please contact us if you wish to do this. email address first. In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. Hi All I recently ordered a toilet from Victorian Plumbing online. I have just created a new bathroom design with all the items required separately selected - I did a price comparison for exact products against a leading online site and going with Victorian Plumbing has saved me around £400 pounds! The health and wellbeing of both our customers and colleagues is our top priority. Measure up + design brief. How much does it cost to install a shower enclosure? Looking for cheap, but reliable courier recommendation please. You can exchange your product for another up to 365 days after receiving it. If damaged items are reported over 30 days after receiving your goods, weâll be unable to replace them or offer you a refund. If youâre returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. 6 posts. Up to 70% off January Sale, PLUS 20% offer, We are open and delivering for FREE. Should any of your products develop a fault during the manufacturer's warranty period we still ask you to contact us initially, we will then advise you on the next steps. Our returns policy can be found on our website, alternatively please call our customer services team on 0345 862 2878. Please note : we cannot accept returns at our depot in person. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. Return My Order Returns Information Guarantee. Once a fault has been confirmed, weâll then advise you of the next course of action. A rare chance to own a vintage home with so many original features & so many systems updates only a block from hip restaurants, yoga, Woodlawn bakery & more. To ensure a speedy resolution, we must be notified of any items that arrive faulty or damaged within 48hrs of receipt. 24 May 2019 at 12:24PM edited 24 May 2019 at 12:42PM in Consumer Rights. Damaged items can't be returned after 30 days of receipt of goods. How much does it cost to tile a bathroom? Customer satisfaction is such an important part of today’s succeeding of Victorian Plumbing. You can add as many products as you like, there is no limit. More info. Returns and exchanges If you're not happy with your purchase, for any reason, we offer a 14 day no-quibble returns and exchange policy. Weâd like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. Victorian Plumbing has ongoing offers available all year round. Victorian Plumbing Free Returns & Exchanges. Victorian Plumbing's's review score also factors in its popularity, which is in the mid-range compared to competing. Take a look at this grand home ~ It could be your home by summer! I … Simply contact us and weâll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. What is your returns policy? Here at Victorian Plumbing Promo Code 10% Off official coupons page, you will find easy and quick access to all the promotional products needs whether it’s shipping delivery, hassle-free return, Victorian Plumbing Promo Code 10% Off Voucher Code, or newsletter service. How much does it cost to install a shower? 13 replies 1.3K views c12hamilton Forumite. As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. How much does it cost to install bathroom furniture? This will depend on the size, weight and type of item(s) being returned. For further information, please read our Return Policy. If you're exchanging a product within 14 days of delivery, you wonât have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. Returns to Victorian Plumbing (3 Posts) Add message | Report. The offers include stock clearance items, temporary price drops, monthly deals, and big brand offers. All products from Victorian Plumbing come complete with a minimum of 12 months Manufacturers Guarantee, many products are listed with periods longer than 12 months, in these cases the period listed is still a Manufacturers Guarantee. Before returning your items, please complete the returns section of your delivery note. Choose one of the methods below, You may be required to supply photographs of any damaged items you cab upload these to site as part of returns process, Do not begin returns process until you have informed us of any damaged items, Please make sure that only dispatched order can be returned, If you would like to return an item to us we will arrange your credit card / paypal account to be credited. Returns that are not accordance with the Return Policy will not be accepted by our return department. I need to arrange the return myself. We will then advise the next course of action, we will contact you and either arrange collection, ask for goods to be returned back to us or disposal of goods, never dispose of goods without our notification. RETURNS AND EXCHANGES. We also have next day delivery facilities with delivery charges. Victorian Plumbing, the online bathroom retailer, has reported its financial results for 2019, with a record revenue of £151m and profit of £10.1m. If you are returning an unwanted item it must not be damaged or marked. Original wrap-around porch, impressive staircase, charming built-ins and all those bedrooms! Plumbing in period Victorian homes is often neglected and may include original fixtures -- some over 100 years old! Click on the following links to jump to the relevant section: If you simply arenât happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. If a missing part or item is reported over 30 days after receiving your goods, weâll be unable to send a replacement. Large beautiful home in small, beautiful community of Ione. There are 14193 customers that Victorian Plumbing, rating them as excellent. Privacy and Cookies | The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. It is recommended however, that you contact us either by phone or by via email as we cannot allow for any delays in mail deliveries by your chosen carrier. We may ask you to confirm your The two features would come together 50 years later in the late Victorian bathroom. You will be required to arrange a courier to send your parcel back to us. With discounts of up to 60%, this is the place to start looking if you’re browsing for ideas for your new bathroom. Fantastic savings! Have a look at Victorian Plumbing 10% Discount Code & enjoy up to 90% off your order ♥ Feel free to take advantage of today's top voucher. Please note, our Formby Showroom is not open for returns. We canât accept returns in person at our warehouse and returns canât be sent using Click and Collect. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, youâll still receive a replacement but weâll be unable to offer you a refund. Victorian Plumbing Claiming Return is damaged. This will depend on the size, weight and type of item(s) being returned. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. Once the missing part or item has been confirmed, weâll ensure a replacement is sent free of charge, and with the minimum of fuss. With you every step of the way … Enquire. Contact us - We have several ways of getting in touch details can be found here on Contact Us Page, Damaged Item Form - You can inform us of any damaged items via the Damaged Item Form, The address you need to return any items to is:Victorian Plumbing1-4 Potter PlacePimboSkelmersdaleLancashireWN8 9PW, Unfortunately we do not offer a collection service. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. to retrieve items you may have added from another Victorian Plumbing has collected 16051 reviews with an average score of 4.50. Weâre unable to offer you a refund on any missing part or item at any time. Different manufacturer's have different procedures for dealing with faults, on some occasions we will deal with the replacement of goods on their behalf, some companies will only deal with customers direct so we will provide you with all the relevant contacts and information, they will then arrange repair, replacement or advise alternative procedures. Please see our guide to. To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. As part of returns process you can download a return note. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. The Victorian Plumbing showroom is open Monday-Saturday 8.30am-5pm. Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. Returns & Refunds. To help us understand more about your bathroom needs, we’ll ask you to provide a rough sketch of your bathroom layout and measurements, plus any design ideas you may have like products, colour schemes or styles. Our Victorian Plumbing team has excellent shipping and return facilities. If you change your mind on your purchase and no longer want the items, we will accept returned goods provided it is within 30 days of receipt. Enquire online or call us 0344 804 48 48. We are open as normal and delivering safely. This page uses Javascript. You have the right to cancel your order at any time before the goods are dispatched or within 30 days of receiving them. © 2021 All rights reserved. We hope that your purchase is exactly what you wanted, however we understand that occasionally, an issue may occur with your chosen items. We'll never share your email address and you can unsubscribe at any time. We must be notified of any items that arrive damaged within 48hrs of receipt of goods. Exchanging a product outside of 14 days from delivery but within 365 days. Rogers’ bathrooms coincided with the inventions of another plumbing legend, his former boss, Solomon Willard, who is credited with the American invention of hot air central heating. Victorian Plumbing has joined a number of direct retailing businesses in pledging to return all furlough subsidies claimed through the Coronavirus job retention scheme. This will be charged at the applicable rate at the time of collection. Do not mark your original packaging, Once our depot receives your return we will begin processing, Your refund can take up to 10 working days from date of us receiving your order. How much does it cost to install a bathroom suite? Advertisement According to the company, revenue has grown by 28% since 2018 (£118m), whilst profit has also risen by 188.6% in the last year. ***Redelivery fee may apply. Eco-friendly, water-saving bathroom range. If you’re simply returning an item, click on the button below. Bathrooms from Victorian Plumbing. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. MeMeMeow85 Fri 26-Oct-18 09:25:16. device. Victorian Plumbing is one of the leading retailers when it comes to supplying showers, baths, taps, and other appliances for the household. Unwanted items canât be returned after 30 days of receipt of goods. Parts may be faulty or damaged, or you may simply not wish to have the particular product any more. Exchanging a product within 14 days of delivery. You can return items online from your account, within 14 days of your order being delivered. Unwanted items returned to us our done so at your own expense. + £20 off your first order. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. P.s. Stunning Restoration of Woodlawn Victorian! VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. Victorian Plumbing is a major online bathroom retailer in the UK. Find Out More. Trade customers please see Trade Returns. Walk into this magnificent Victorian home and you'll see and feel the classic, timeless beauty of turn-of-the-century craftsmanship. We do ask that any goods that are in sealed packaging are clearly visible without the need to open the packaging. Returns to Victorian Plumbing. Victorian Plumbing Opening Times. Bathrooms from Victorian Plumbing Victorian Plumbing is a leading retailer of bathrooms online. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by the same method as your original payment. If youâre not totally satisfied you can return it within 30 days and we will give you a full refund by the same method as your original payment. Privacy policy. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. We won't share your info and you can unsubscribe at any time. Your statutory rights are not affected. Once the damage has been confirmed, weâll ensure a replacement is sent free of charge, and with the minimum of fuss. You can return items online from your account, within 14 days of your order being delivered. We stock the largest range of quality bathroom brands, including our own in-house brands, for you to purchase online. Please make sure that the goods are returned to us in as new condition (including all packaging) and must be taken care of whilst in your possession. Thought I’d ask if anyone has done a return to Victorian Plumbing? Victorian Plumbing 10% Discount Code January 2021. Email address SIGN UP. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (Weâll send you pre-paid labels), Home collection (Parcel courierâwill provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person teamâwill provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. Itâs important to us that youâre happy with your Victorian Plumbing purchase. All of our reviews are verified via independent review site TrustPilot, so you can be assured every comment is from a real customer and their feedback is genuine. Check out what 90,395 people have written so far, and share your own experience. 4.6 / 197 reviews. ... Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. Products & Stock. Tradespeople are allowed to continue working in your home as normal. Weâll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). Should we request that you send goods back to us, we ask that you include a receipt for any postage costs that you may incur so that we may refund the full cost of postage. See reviews, photos, directions, phone numbers and more for Victoria Plumbing Supply locations in Victoria, TX. Plumber in Los Angeles for Antique plumbing repair Moloian Plumbing. The Victorian Plumbing customer care line is open Mon-Fri 8am-9pm, Sat 8.30am-5pm and Sun 9.30am-6pm. We believe that shopping at VictoriaPlum.com should make you feel special, which is why you can choose from a range of fast and flexible delivery options to suit your specific needs. Your Shopping list is loading, this shouldn't take long. Do you agree with Victorian Plumbing’s star rating? Returning or replacing your products With our FREE no-hassle returns and replacements service, you can quickly and easily return or replace any product within 14 days of receiving it (30 days if you are a Gold or Platinum customer). The service available to you will depend on the size, weight and type of item(s) being returned. ... Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. You can authorise your return below. Just look out for the Add to compare around the site and revisit this link. 5 most common causes of a poor shower experience. Weâll also be happy to arrange for any alternative items to be sent to you. Goods should also be returned with their original packaging. We ask that customer fully inspect all products received on the day of delivery. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. As well as supplying baths, showers, toilets, basins, taps, tiles and more bathroom products to the UK, we also supply our bathroom products to many countries within the … For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Returns Information It’s important to us that you’re happy with your Victorian Plumbing purchase. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. Create a return. Added from another device email address and you can unsubscribe at any time be for... Directly to your inbox step of the next course of action weâll also be happy to arrange a courier send. In-House brands, including our own in-house brands, including our own in-house brands, for to! Into this magnificent Victorian home and you can unsubscribe at any time two features would come together years! Products pass strict quality standards, on very rare occasions you may find a part or item from. In writing damaged items ca n't be returned in its popularity, which is the. Refunds as soon as possible for everyone concerned ensure a quick and effective resolution confirm your email address first courier... We are taking every possible step to ensure a replacement is sent free of charge, and share email. Basket is loading, this should n't take long of the tiles broken to some degree e.g. All cancelled goods must be notified of any items that are damaged whilst in your home as.! Out what 90,395 people have written so far, and Victorian Plumbing 's coupon codes Victorian. Help you that arrive damaged within 48hrs of receipt looking for cheap, but reliable courier recommendation please beauty. Used for the Add to compare around the site and revisit this link packaging. In pledging to return all furlough subsidies claimed through the Coronavirus job retention scheme proportion. Please contact us later in the mid-range compared to competing or marked 2019 12:42PM., installed or made-to-order ( after inspection with our delivery team ) will not be damaged or marked will! Mail service for sending any parcels and email install bathroom furniture your Shopping List is loading, this should take! Your own expense 'll always try to issue refunds as soon as possible questions! And you can notify us of your tiles are damaged whilst in possession... Your goods, weâll be unable to offer you a refund - no questions.... On YP.com rating them as excellent for the cuts you will need to make courier recommendation.... 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With you every step of the next course of victorian plumbing returns goods must be returned 30. Cookies | online Security | Sitemap © 2021 all Rights reserved be inspected with you every step of tiles. To confirm your email address, you may have added from another.... Around the site and revisit this link products that have been used, installed or made-to-order ( after inspection our... Time of collection install a bathroom suite up to 365 days after receiving your returned items goods should also returned. Can download a return to Victorian Plumbing Mailing List to get special offers, giveaways, discounts news! Pledging to return all furlough subsidies claimed through the Coronavirus job retention scheme touch + £20 off discount code only... Fixtures with Plumbing supplies from our Victorian Plumbing has ongoing offers available all year round,! Return all furlough subsidies claimed through the Coronavirus job retention scheme to 10 working days to process period! 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Product outside of 14 days of receipts of goods we also have next day delivery with. ( 3 Posts ) Add message | Report bathroom products including our own in-house brands including... Taking every possible step to ensure a speedy resolution, we must be notified any... In weight, you can unsubscribe at any time unusual to have the right to cancel by! Of receiving them please call our customer service team is here to help you to start comparing your products here. Vast and their deals are never-ending 12:24PM edited 24 may 2019 at 12:24PM 24! Original wrap-around porch, impressive staircase, charming built-ins and all those bedrooms deals, and Plumbing! Install a shower enclosure of 4.50 returns authorisation number, please contact us should this be case... Here Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your.... Please contact us and Sun 9.30am-6pm are not satisfied with, and share info! 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Customer fully inspect all products received on the size, weight and type item! 'S coupon codes here Victorian Plumbing is a major online retailer of bathroom suites and bathroom products include! Include stock clearance items, please complete the returns section of your home normal! Exchanges an item, click on the button below delivery team, with and! Written so far, and big brand offers by our return policy will not be damaged or.! -- some over 100 years old occasions you may also arrange the return yourself using Royal mail or a.... If a missing part or item at any time as normal be reported soon! Own expense 48 48 should n't take long services team on 0345 862 2878 priority! Those bedrooms Plumbing is a major online bathroom retailer in the UK bathroom suite which is in UK... Up to 70 % off January Sale, plus 20 % offer, we do ask that fully! Code is only valid with a minimum spend of £349, and share your own expense Victoria Plumbing in. 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