The policies will all be immediate handling which is fast and free with 60 day returns at the seller's additional expense. Once you start a return, the seller has 3 business days to sort things out. Whether the refund was issued by you or by eBay on your behalf, In most cases, the buyer will receive their money back within 3 to 5 business days. 14 days: Return by January 8, 2021; 30 days: Return by January 24, 2021; 60 days: February 23, 2021; 90 days: 90 days from delivery date * The extended return timeframe excludes postpaid wireless phones and Marketplace items. Postal Service will pay on an insurance claim if they feel you did a lousy job of packing. Last day of return window. This update also enables a streamlined returns experience for buyers by providing them immediate access to return labels (if … If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee. Seller’s return window: Review the seller’s return policy and return window before you make a purchase. Not seen this yet, but just wonder if it is why on many sellers listings, including my listings that they do not show TRS and that the item is not covered by the "Ebay money back guarantee". Step 3 Calculate the 30-day period, if you have made the purchase in the month of February. Same here have had loads of sales this sunday and monday and even today. Buyers who engage in activity as described in the Abusive buyer policy may be subject to a range of actions, including the loss of eBay Money Back Guarantee coverage, issuing warnings to buyers, blocking buyers from requesting returns or refunds on eBay, blocking … We will take care of any issues with the buyer, including removing any negative and … On or after December 18: 30 days after purchase If you don't refund them, the buyer can ask eBay to step in for up to 10 business days after the refund deadline. If you do not cancel your membership within those 30 days, it will automatically renew on the day after the free trial period and your annual membership will start on that day (i.e. a) the tracking shows the item is delivered, b) if no delivery confirmation, the last day of ebay's estimated arrival window. Starting May 1, 2016, Top Rated sellers ‘must offer a 30-day money-back return policy to qualify for the Top Rated Plus discount’. A buyer must request a return no later than 30 days after the actual (or latest estimated) delivery date, or, if the seller's return window is longer, within the return window; For event tickets, a buyer must request a return no later than 7 days after the event date or 30 days from the actual (or latest estimated) delivery date, whichever is later After contacting the seller, it's up to you whether you want eBay to step in. You just need to start the case by that date. To start a return, select the item you want to send back from your recent purchases above, or follow the steps below: This is mail fraud, and the 2nd seller will kick your ass. I wonder if they are saying that to be a TRS, you have to accept free returns now...maybe that's why our badges have gone, but they forgot to tell us! If your problem isn't solved at the end of those 3 days, you can ask us to step in and help. Starting June 1, 2018, Top Rated Sellers will be required to offer 30-day free returns to be eligible to receive Top Rated Plus benefits. The result will be that the money drains away from the eBay buyer and seller UK economy; no doubt a small seller doing well would buy again on eBay and keep the money circulating. Start your return. Start a return. If your problem isn't solved at the end of those 3 business days, you can ask us to step in and help. How to get a refund from Amazon after 30 days: Step 1, aka avoiding the Returns page. Cookies help us deliver our Services. Again that cost is pushed onto the blameless seller. Free 30-day returns are required for all categories to be eligible for the Top Rated Plus seal. For sellers who activate the promotion and list items with 30-day free returns by June 15th, eBay will pay return shipping for those items that are returned for remorse reasons during the promotion period (June 1 – 15) and for 40 days thereafter. Boxed out of a claim. If an item hasn't arrived or isn't as described, go to My eBay, select the item in your purchase history, and reach out to your seller within 30 days from the actual delivery date or the estimated delivery date. You can't just create new return timelines by re-purchasing items. If you send in a more expensive and faster manner but the customer has not realised that they got fatter, with their clothes stretching, then they will when the newer item doesn't fit. New comments cannot be posted and votes cannot be cast. ... Once the seller accepts your return request, you need to send the item back promptly (within 5 business days), using tracked postage. Copyright © 1995-2020 eBay Inc. All Rights Reserved. But only for reasons like yours, inability to do otherwise, even though needing a return within normal timeframe). After your trial period has ended, we'll charge you a $49 annual membership fee to continue receiving eBay Plus benefits. I cant seem to find this info online 2. But I realised early on that I could lose stock, postage money one way, postage money both ways or even an acceptable to eBay account rating. I would only sell Damaged if eBay would put a cigarette packet style warning on the purchase screen and disallow not described cases. as they make more money than we ever will. Pack the item and ship it. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. Thats what I thought. 6.3. Check my return status. And yes like all other so called improvements to make a buyers experience better, it does involve blackmailing the seller to do it Ebays way. For these items purchased between 10/1-12/25, the 30-day refund period will start on 12/26. Ship it back. If you don't refund them, the buyer can ask eBay to step in for up to 10 business days after the refund deadline. Even if they are over the ebay 30 day rule they can still technically open a case but unable to escalate it to ebay. If I submit a request for return on the 30th day of the purchase date (e.g. Sellers do not pay postage for change of mind only if the item is recieved damaged or SNAD. Tried changing all my 14 day returns to 30 day returns the other day and the bulk edit system would not allow it! Follow these steps to get your refund. Listings end in whole-day increments from the listing's start time, so if you submit your listing at 1:14pm on Sunday and select a 3-day listing, it will end at exactly 1:14 pm on Wednesday. Handling some returns automatically not only saves you time, it’s also great customer service: the buyer gets their return request sorted right away. eBay Top Rated Sellers earn those benefits by offering an elevated experience to their buyers. 2. In actuality Ebay's charm and uniqueness is their compilation of many sellers who sell vintage, estate, unique, hard to find items which do not fit in with the new 30 day return policy. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Select your reason. 2 min article; ... Who pays the cost of return shipping depends on the seller's return policy and the reason for the return. 2 min article Return postage for buyers There are several ways you can send an item back to the seller. I also notice that ebay have not provided any of their evidence that free returns leads to fewer returns. If the dispute is based on INAD (item not as described), the seller will always pay return shipping and the restocking fee does not apply. From 1 May 2016, eBay are for eBay Top-rated sellers from 14 days to 30 days for most listings. Not everyone can be at the top of the pile. Buyers like you cost everyone money. I bet the Argos accounts and Jeet Yiu based in UK, UK don't recirculate the takings on eBay.co.uk. Buyers who engage in activity as described in the Abusive buyer policy may be subject to a range of actions, including the loss of eBay Money Back Guarantee coverage, issuing warnings to buyers, blocking buyers from requesting returns or refunds on eBay, blocking … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 30-day free returns is a retail returns standard and a buyer expectation. Problems with eBay returns Your reason is the good kind, non-abusive, but still just wanted to say... (like, I mean, I've done that too. Would only sell damaged if eBay would put a cigarette packet style warning on seller! Appropriate to give a partial refund what eBay and PayPal want to know how the days. Someone just simply took Money from you charge you a $ 49 annual membership to. Issue, but you should know that sellers dont pay for it not doing something like this for many.... 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