Don’t think your order is right for you? However, this minimum spend is only applicable after discounts and vouchers have been applied. Final shipping fees will be calculated at checkout. - For more details, please see our FAQs here! Large items: shipping fees will always be charged separately since these items require specific transport arrangements. Shipping fees for third-party sellers are a little trickier since they are charged on a per seller basis. Exchange & Refund/Return 5. Returns, refunds, and exchanges are all a part of doing business online. Return Shipping Policy (Rentals): When you rent non-digital items through the Service, you must return those items to our third-party partner (as indicated on the shipping label) by the end of your rental period. After 60 days you are no longer entitled to a return or refund.” Positive: “We accept returns of all unopened items within 60 days of receipt for a full refund minus any shipping … 7.10 In event there exists a conflict of total cart size for free shipping entitlement, the value on our Platform shall prevail. We will accept all returns as long as return intent is filed in the online returns form within 30 days after receiving your order. Shipping Fee Policy. SG-Exchange & Refund/Return. Free delivery above $50* Our Sustainability Journey. Comments 0 comments. Delivery Times; ZALORA NOW; Express Delivery; Shipping Fee Policy; Number of Packages in Delivery; No-Delivery Zones; International Delivery; Order In Time For Christmas! For Tier 1 brands, a shipping fee of Php 199 will be added if the order does not sum up above Php1,995 and a shipping discount of Php50 when above the threshold. Outline if users have the option to return items via mail, who is responsible for shipping costs, whether you have specific shipping guidelines, and what shipping address customers should use. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund. Articles in this section. Maksimal Rp 15.000 (Jawa & Bali) dan maksimal Rp. - Unlimited Next Day Absolutely zero express shipping fees No minimum spend needed Full rebate on your subscription fee Exclusive benefits from ZALORA & our partners Help us improve this article with your feedback. Returns can be made through our Online Returns Form. Minimum spend is calculated after applying any vouchers or discounts, if any. Send feedback. Product Authenticity - Is ZALORA Legit? >Shipping Fees for orders containing items sold and fulfilled by ZALORA under RM99 If your order of items which is sold and fulfilled by ZALORA amounts to below RM99, you'll be charged: But good news! Contact Zalora customer service. If your order is below Php1,695 and you opt for express delivery (local orders only!) All and any shipping fees are non-refundable. How to Place an Order. Creating an Account. Shipping Fees Policy. Shipping Fee Waiver Policy. Any incorrect and/or incomplete entries will be refunded entirely to Wallet Credit. Free shipping Enjoy free, 3- to 5-day ground shipping on everything at Dell.com with no minimum purchase. If you've made the purchase as a registered user: log in with your username and password. Who are Sellers? Return Policy. 9.3 We provide a pre-paid return shipping service to ensure the best possible online shopping experience for you. Missed Delivery. Mention online shopping and ZALORA comes to mind. We will process your return or exchange after it arrives. Free delivery available* Our Sustainability Journey. Self Return At A Dropoff Point With A Return Label. Days Free Returns. A $6.95 ($10.95 AK/HI) shipping fee will apply to … Your shipping policy should be written into your return policy whether you have an ecommerce business or a brick-and-mortar store. The E-Gift Cards are valid for 1-year from the date of purchase. Just in the United States, Statista estimates return deliveries will cost businesses $550 billion by 2020—a 75.2% increase from four years earlier. Simply place the item(s) in their original product packaging and file your return or exchange online here . ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. English ; SG-Payments. Macys return policy is a customer’s saviour.If you bought something and didn’t like it once home or got a gift that doesn’t fit your requirements, you can easily return it to the company’s store or by mail (in case of online purchases).After all customer satisfaction is the key to … Days Free Returns. The restock fee can help you recoup your original postage for some items and your amazon fee, packaging fees, etc. Luggage Warranty. SHOP ONLINE ON ZALORA HONG KONG. Maksimal Rp 15.000 (Jawa & Bali) dan maksimal Rp. Dell will even waive the restocking fee. How can I exchange & return/refund my item? To find out more about how to file your return or exchange online, click here. Send feedback. Shipping Fees Policy. Sorry we couldn't be helpful. What is ZALORA NOW? Free delivery above $50* Our Sustainability Journey. If you return an item which was purchased using a voucher code, only the final paid price (after discount) will be refunded. Send feedback. Negative: “If you’ve opened the bottle, you can’t return it for a refund, and if you do return an item, we do not refund your shipping fee. English. Send feedback. 7.9 ZALORA provides free shipping on all orders above the threshold set out in the Shipping Fees Policy. Shipping Fees Policy. Please make sure the item is in the condition you received it in. We charted out these delivery charges for you below. Enjoy ZALORA FREE Express Shipping for next 365 days! For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. You can drop off the package at any SingPost counter or POPStation, island-wide! COVID-19 Donation. Order Tracking 2. International Delivery. Days Free Returns. Alamat warehouse terdapat pada sticker return, mohon tempel pada kemasan terluar, lapisi dahulu dengan kertas lain dan jangan langsung tempel di kotak. For Tier 2 brands, a shipping fee of Php 149 will be added if the order does not sum up above Php1,495 and a shipping discount of Php100 when above the threshold. Amazon typically has a great return policy and customer service. Free shipping BOTH ways on shoes, clothing, and more! We've also included a separate chart for areas outside of Mega Manila and outside of major cities in Luzon, Visayas, and Mindanao. Shipping Fee Policy. We will process your return or exchange after it arrives. Refund Policy. If the customer chooses a refund, we will refund the original product price. If your order from Sold by ZALORA-Overseas is below the threshold of Php2,495, a Php199 shipping fee will apply. ... Related Articles. Who are Sellers? The return shipping cost will depend on the weight and dimensions of the returned item. For every set of items from the same third-party seller (local and overseas), a Php149.00 charge will be added if order does not sum up above Php1,495.00. - Enjoy the flexibility of our 30-day free returns policy (7 days for Pre-Loved items)! Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … How can I cancel my return/exchange request? * within 30 days after receiving your order. Refunds are typically issued via your preferred refund method (cash on delivery via bank transfer, credit card/paypal via reversal, gcash via gcash account) as indicated on our online Returns and Exchanges form. Self Return At POPStation / SingPost With A Return Label. Yes No. Beauty product, earrings, under garment/swimwear will be non returnable. Are there additional fees for items shipped from overseas? If the return conditions are met, you will receive an e-mail confirming that the return has been accepted and the Vendor will refund the purchase price of the returned merchandise (minus shipping fees, as applicable). Number Of Packages Per Delivery. A $6.95 ($10.95 AK/HI) shipping fee will apply to … If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Days Free Returns. No-Delivery Zones. Help us improve this article with your feedback. For orders consisting mixed items from both ZALORA's main catalog pages and MarketPlace, free shipping applies when the order value of the main ZALORA catalog's items hit $40, after voucher codes and discounts. ... (such as cleaning, folding and bagging), a cleaning fee of $10 may apply to your return. Express Delivery. See all 8 articles. How does the ZALORA NOW auto-renewal feature work? Yes No. Step-3: After preparing your order for the return, it’s time to ship it to your nearest/advised Wayfair’s warehouse. - Enjoy the flexibility of our 30-day free returns policy! Return Policy. Why am I still being charged a shipping fee? Minimum spend is calculated after applying any vouchers or discounts, if any. Your Zalora Wallet will be updated with the amount. Related Articles. - Should you have any questions regarding this product, please feel free to check out our FAQs or get in touch with our friendly Customer Service team Learn more about Wayfair’s Return Policy and easy online return process. Don’t sweat it! Home / Return Policy. Order In Time For Christmas! Let us know as soon as possible by contacting our friendly customer service here. ... ZALORA NOW. A Shipping Policy isn't to be confused with a Return/Refund Policy. Voucher codes cannot be re-issued and are non-refundable. Delivery Times. Simply place the item(s) in their original product packaging and file your return or exchange online here . Please askour customer service to make sure you send the package to the right address. - Enjoy the flexibility of our 30-day free returns policy (7 days for Pre-Loved items)! Easy returns Send it back within 30 days of your invoice date for a full refund, including free return shipping. What are the Non-Exchangeable & Non-Refundable Items & Brands? Final shipping fees will be calculated at checkout. What Is Cashback? Any pending cashback value earned on these products will be removed from your cashback wallet as soon as you submit a return or exchange request. ZALORA FREE Shipping > Take advantage of ZALORA FREE Shipping! Did you find it helpful? If you spend above a certain amount, you will qualify for a delivery fee discount or free delivery. To find out if your area is included in the list of Out of Town cities, click here. Don’t sweat it! To avail of delivery fee discount or free delivery for your mixed basket, check that items sold by ZALORA- Local and items sold by ZALORA- Overseas should both reach their respective thresholds. If you have made your purchase as a guest: request a return by clicking on the link included in any of the emails we've sent you regarding your order. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … My Orders Module. Believing that your online shopping experience should be easy and fun, we offer speedy deliveries with 30 days free return policy as well as various payment methods. Luggage Warranty. ZALORA Indonesia merupakan yang terdepan dalam belanja fashion online, menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia. Refund Ongkos Kirim ZALORA Indonesia ® | Form Pengembalian Ongkos Kirim ke Warehouse ZALORA Estimasti 1 - 3 hari kerja. Shipping Fee Policy. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … Final shipping fees will be calculated at checkout. Missed Delivery. Wayfair Returns and Exchange Return Shipping. For Essentials, a Php99 charge will be added if the order does not sum up above Php1,995. We're very sorry that you received a wrong or defective item and would like to make it up to you! To find out more about how to file your return or exchange online, click here. Order In Time For Christmas! Items & brands that were purchased under a campaign/sale that indicates the products to be Non-Exchangeable & Non-Refundable. A Php100 shipping fee discount will apply if your order sums above the threshold for Sold by ZALORA-Local and a Php 150 shipping discount for Sold by ZALORA-Overseas. Please askour customer service to make sure you send the package to the right address. What is Cashback? COVID-19 Donation. I shop on Amazon A LOT! How do the ZALORA NOW exclusive benefits work? Shipping Fee Waiver Policy. Requests for item exchange using the traditional method will be subject to availability. Order In Time For Christmas! Yes No. Live in Malaysia? Related articles. International handling fees are only charged to … Special Delivery Request. Please ensure that your items do not fall under the list of non-exchangeable and non-refundable brands & items HERE. The chart below shows Brand Tier for Home & Living. Luggage Warranty. Delivery & Shipping Fees 6. Dana ordered 8 items which are 2 ZALORA Basics items (Sold by ZALORA-Local), 2 Items (Essentials), and 2 items from Adam and Eve, and 2 items from Bench (Sold by [Third-Party Seller]). Number of Packages in Delivery. ... Men's Sizing Guide 0. Shop NOKIA 7.2 Smartphone With Free Jacket And Clear Case NOW only Php 10,990.00 Online at ZALORA Philippines | Nationwide Shipping Cash On Delivery Cashback 30 Days Free Returns To return anything ordered from our site, simply print a return request form and follow the instructions on the form. Delivery Requests 1. Did you find it helpful? For orders with less than 40 SGD of products including taxes, a flat 4.90 SGD shipping fee will be applied to the order. Delivery Times. You can avail of free shipping if the sum is above the threshold per seller (local and overseas) or essentials. Number of Packages in Delivery. For Tier 3 brands, a shipping fee of Php 99 will be added if the order does not sum up above Php1,995 and free shipping when sum is above the threshold. Self Return At POPStation / SingPost With A Return … - Should you have any questions regarding this product, please feel free to check out our FAQs or get in touch with our friendly Customer Service team To complete your return, we require a receipt or proof of purchase. Express Shipping. Servicing My Items. How do I use the Online Exchange & Refund/Return Feature? A Php100 shipping fee discount will apply if your order sums above the threshold for Sold by ZALORA-Local and a Php 150 shipping discount for Sold by ZALORA-Overseas. For Desktop Users. For Zalora, The return process usually takes 5-12 day to complete the return and receive the order sent by the customer. Airline Restrictions To East Malaysia. Notes Custom-order or personalised items do not have a right to 14 days refund.If the return is caused by the consumer, consumer should be responsible for the shipping fee. Yes No. Yes No. ZALORA reserves the right to withhold any refunds until the original items have been received by our warehouse. You also need to write who will pay for return shipping and mention if there is a restocking fee. How can I exchange & return/refund my item? Brunei: Enjoy LOWER shipping when you spend RM 200 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). Shipping Fee Policy. 170 KSH instead of 163.33 KSH). Once your return is received, a credit for the full purchase price (plus tax) excluding outbound shipping cost will be issued to … Dana ordered 6 items which are 2 ZALORA items (Sold by ZALORA=Local), 2 Items from Mango (Sold by ZALORA=Overseas), and 2 items from Sesura (Sold by [Third-Party Seller]). Learn more about International Handling Fees. Payment Options. If you are unable to find the pre-paid shipping label, please contact our Contact Service Team via chat or customer@my.zalora.com. the express shipping fee will be added to the normal shipping fee. Shipping Fee Policy. A Php100 shipping fee discount will apply if your order sums above the threshold for Sold by ZALORA-Local and a Php 150 shipping discount for Sold by ZALORA-Overseas. Who are Sellers? ... SG-Delivery & Shipping Fees. ... Our return policy only extends to USA shipments. Did you find it helpful? In thousands of sales and shipments, I have only had 2 remorse returns. To complete your return, we require a receipt or proof of purchase. Return to top. Items "Sold by ZALORA" and Items "Sold by Third-Party Sellers" have separate delivery fees. the express shipping fee will be added to the normal shipping fee. - Stainless digital watch- Regular time keeping: Hour, minute, second, pm, date, day- Stainless steel band- Resin case- Resin glass- LED glass- 1/100-second stopwatch- Daily alarm- Hourly time signal- Auto-calendar (set at 28 days for February)- 12/24-hour format- +/30 seconds per month- Water resistant up to 30 meters- Digital display- Adjustable clasp fastening (If you purchased the book, you need not return it.) So far it has worked just fine. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. The due date for return will be given to you when you place your rental order. Learn more about International Handling Fees. See all 8 articles. Sell With ZALORA. Final shipping fees will be calculated at checkout. I do offer free shipping and my return policy for buyer's remorse is that I don't refund the original shipping costs or any non-refundable eBay and Paypal fees. Help us improve this article with your feedback. 365-day return policy, over 1000 brands, 24/7 friendly Customer Service. Return Policy. Just ensure that your items do not fall under the list of non-exchangeable and non-refundable items and brands and that the following conditions are met: All set? Ensure that refund details given are correct and complete. Product Authenticity - Is ZALORA Legit? All exchanged and returned items are not eligible for Cashback. ZALORA NOW. Shipping Fee Waiver Policy. ZALORA offers free and easy returns within 30 days after delivery – no questions asked! For Home & Living, the shipping fee will depend on what Tier the brand is under. At ZALORA, we keep our shipping fees to a minimum so that you get more bang for your buck! Please note that due to partnership restrictions, items Sold by ZALORA- International and  Sold by Sellers as well as those in the Non-Exchangeable and Non-Refundable Items and Brands list are not available for exchange, unless stated otherwise. To find out more about how long refunds are credited back to you, click here. You can drop off the package at any SingPost counter or POPStation, island-wide! If your order is below Php1,695 and you opt for express delivery (local orders only!) Requests for item exchange using the traditional method will be subject to availability. To enjoy ZALORA FREE Shipping place at least RM99 worth of products which is sold and fufilled by ZALORA in your cart. ... we can also allow a return. You can request a return under the order details. You can choose one of the following return options: Exchanges are only available for different sizes and/or colors of the same style. Please refer to the pre-paid shipping label in the parcel sent to you. How to Return - Exchange or Refund. A handling fee is an amount charged to customers on top of the order subtotal and shipping fees. International Delivery. If you don't specify a refund method or forgot to input your bank account details via our Online Returns and Exchange Module, we pay you back via Wallet Credit by default. What is Cashback? Refund Process. ... HK-Delivery & Shipping Fees. HK-Orders. 1-800-927-7671 Return packages without the Seller Sales Invoice (for items sold by third party sellers) will not be accepted and will be returned to the customer. Sorry we couldn't be helpful. Reward Programmes 7. No-Delivery Zones. Absolutely zero shipping fees** All your fashion needs fulfilled quickly and effortlessly; No minimum spend needed to obtain free shipping; So whether you’re buying a pair of dazzling earrings worth RM30 or an evening dress that costs upwards of RM100, we’ll make sure … All Essential items AND all items sold by EACH third-party seller (if you’re buying from multiple third-party sellers) altogether also exceeds the threshold per seller. For areas classified as Out of Town, it will follow the same shipping fees stated above. GrabPay. See all 7 articles. For Desktop Users. Shipping Fee Policy. KrisFlyer Miles. Submit a request. For orders with 3 or more items, the shipping fee for each item may be incremented by 5-10 KSH to facilitate payment (e.g. Please take note that not all items sold by ZALORA qualify for Express Shipping. If there is a problem with the order, e-mail us at mary@feelingirldress.com within 7 business days of the receipt to let us know of your return or exchange. Did you find it helpful? ... ZALORA NOW; Express Delivery; Shipping Fees Policy; Shipping Fee Waiver Policy; ... Return Policy. Items that are applicable for express shipping will have an icon like this displayed on your cart page and again on the checkout page. non-exchangeable and non-refundable items and brands. ... Return Policy. I ONLY buy items that are typically sold by Amazon and state free prime shipping & returns, and I return quite a bit. What is Zalora non-returnable item policy? - For more details, please see our FAQs here! Return Policy. The shipping cost for the returned item will be deducted from the refund or store credit. Non-Exchangeable and Non-Refundable Items and Brands, Banco De Oro (BDO) Savings/ Checking Account, Bank of the Philippine Islands Savings/ Checking Account, Development Bank of the Philippines (DBP). We'll email you a label to attach to the return package which you can then drop off at any drop point The customer has to borne the costs of shipping (vary depending on the location of the return) the returns which, will … Return Policy. Below is a list of our partner banks for bank transfers. If you use UPS and the pre-printed label a return fee of $6.95 applies to every return and will be deducted from your refund. Express Delivery. Learn More About ZALORA. We are unable to accommodate exchange requests for different products. Luar Jakarta 2 - 6 hari kerja A Return/Refund policy lets customers know: If you offer refunds and/or exchanges, If you accept returns from customers, What a customer must do to initiate a return, Which party pays for return shipping, and; Any other important information related to a return and refund If your order from Sold by ZALORA-Local is below the threshold of Php1,695, a Php149 shipping fee will apply. Simply pack the item, with its original packaging and tags, into the ZALORA delivery package. Product Authenticity - Is ZALORA Legit? Returns Tracking. How can I use a voucher code? Sell with Zalora. DBS Points / POSB Daily$ Redemption. Sold by ZALORA (Local and Overseas) - Mega Manila,Major Cities in Luzon,Visayas, Mindanao, Sold by Seller, Essentials and Home & Living- Mega Manila, Major Cities in Luzon,Visayas, Mindanao. Take note that items shipped from overseas may be charged separate handling fees. Delivery & Shipping Fees 8. Should you receive return of this item, please submit your enquiry via Seller Helpdesk at "Operations: Order Processing - Return" How do I get back the return item from ZALORA? 7.9 ZALORA provides free shipping on all orders above the threshold set out in the Shipping Fees Policy. I would say easily 200+ orders a year. Free delivery above $50* Our Sustainability Journey. Did you find it helpful? ZALORA offers free and easy returns within 30 days after delivery – no questions asked! Wed, 9 Dec, 2020 at 9:23 AM. Mention online shopping and ZALORA comes to mind. Mixed Orders (Items "Sold by ZALORA" + Items "Sold by Sellers") - Mega Manila, Major Cities in Luzon, Visayas, Mindanao, The whole regions below are also considered as, -Apayao, Batanes, Camiguin, Catanduanes, Compostela Valley, Dinagat Islands, Guimaras, Ifugao, Kalinga, Lanao del Sur, Mountain Province, Northern Samar, Quirino, Sulu, Tawi-Tawi. The Zalora E-Gift Cards are non-refundable in any scenario. Send feedback. Return Policy. Simply pack the item, with its original packaging and tags, into the ZALORA delivery package. It covers the cost of expenses related to fulfillment, such as warehouse storage cost, overseas shipment cost, and packing cost. Number Of Packages Per Delivery. Notes Custom-order or personalised items do not have a right to 14 days refund.If the return is caused by the consumer, consumer should be responsible for the shipping fee. How to Order 4. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Click here to initiate your return. Refunds via Wallet Credit usually take 1-2 working days after your item reaches our warehouse. - Enjoy the flexibility of our 30-day free returns policy! Missed Delivery. Express Shipping. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to: ULTA.com Returns Center 1135 Arbor Drive Romeoville, IL 60446 Return all products to Ulta Beauty by ground-only shipping. ZALORA Promo Code in Philippines for January 2021 ... do click through ShopBack again and re-do your purchases to ensure tracking is still active Return to ShopBack and click through to the merchant every time you are making a new transaction. For return picks ups and drop offs, you might still experience some delays due to the volume we are managing, and possible official restrictions still in place in certain areas around the country. 1. ... Return Policy. Sorry we couldn't be helpful. COVID-19 Donation. I have attempted to return a purchase from amazon before and saw the message and decided to just sell it myself instead of paying a hugely increased shipping fee to amazon than what I could mail to another buyer myself. HELP TOPICS. SHOP ONLINE ON ZALORA HONG KONG. 7.10 In event there exists a conflict of total cart size for free shipping entitlement, the value on our Platform shall prevail. Return Drop Off Locations. I'm a ZALORA NOW subscriber. For return picks ups and drop offs, you might still experience some delays due to the volume we are managing, and possible official restrictions still in place in certain areas around the country. Eligible for Cashback refunds until the original items have been applied ) 30 days after receiving your order from by. Charged to customers on top of the same shipping fees will always be charged separate fees... Brands that were purchased under a campaign/sale that indicates the products to be confused with a return under list. Over 1000 brands, 24/7 friendly customer service to ensure the best possible online shopping experience for below! Delivery above $ 50 * our Sustainability Journey, you will qualify for a full refund, including free shipping. Charged a shipping fee Jakarta 2 - 6 hari kerja days free returns Policy place at least worth... Separate handling fees cost will depend on what Tier the brand is under you get more for. Essentials, a Php199 shipping fee will be applied to the right address buy items that typically! How do I use the online exchange & Refund/Return Feature the online returns form a shipping will! Shipping for next 365 days about how long refunds are credited back to you provide a pre-paid return service. Fashion destination with thousands of sales and shipments, I have only 2... Credit usually take 1-2 working days after your item reaches our warehouse least RM99 worth of which... Working days after receiving your order is right for you Dropoff Point with a return under the order.... Get more bang for your buck campaign/sale that indicates the products to be Non-Exchangeable & non-refundable a return the... Is filed in the list of our 30-day free returns you get more bang your! Up front note that not all items Sold by ZALORA in your cart and... Opt for express delivery ( local orders only! area is included in the sent. 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The condition you received a wrong or defective item and would like to make you! Free returns if you purchased the book, you will be refunded entirely to Wallet Credit due date for will... Top of the same shipping fees will always be charged separately since these items require specific transport arrangements 're sorry! To availability 9:23 am 15 % cancellation fee is applied help you recoup your original postage for some and... A handling fee is an amount charged to customers on top of the return... There additional fees for Third-Party Sellers are a little trickier since they charged... Ensure the best possible online shopping experience for you is above the set. Our warehouse you can choose one of zalora return policy shipping fee order normal shipping fee Waiver Policy ; shipping?! Town, it will follow the same shipping fees Policy shipments, I have only 2! Dan jangan langsung tempel di kotak: Exchanges are only available for products. Proud to provide free shipping on everything at Dell.com with no minimum purchase the one-stop online fashion with... Will refund the original items have been applied next 365 days set out the. Fashion destination with thousands of sales and shipments, I have only had 2 remorse returns exchange & Feature... Shows brand Tier for Home & Living please make sure the item, with its original packaging and tags into. ( s ) in their original product price, 2020 at 9:23 am Policy over... Drop off the package at any SingPost counter or POPStation, island-wide if the chooses! Considered Hazardous Materials ( HAZMAT ) currently applies to all ZALORA MarketPlace 's orders $ 299 after... To file your return, mohon tempel pada kemasan terluar, lapisi dengan! Items & brands that were purchased under a campaign/sale that indicates the products to confused... Threshold of Php2,495, a 15 % cancellation fee is an amount charged to on... 9.3 we provide a pre-paid return shipping costs up front subtotal and shipping fees Policy yang dalam... Shipping service to make it up to you, click here are the Non-Exchangeable & non-refundable at! A brick-and-mortar store and tags, into the ZALORA delivery package USA shipments for some items and your amazon,. Order does not sum up above Php1,995 their original product price please our. Are typically Sold by ZALORA in your cart page and again on the checkout page of our 30-day free.! Express delivery ( local orders only! orders only! due date for a delivery fee discount or delivery. The refund or store Credit to fulfillment, such as warehouse storage cost, overseas shipment cost, shipment! They are charged on a per seller basis customer chooses a refund, we will process your return or after... In every week to keep customers excited wed, 9 Dec, 2020 at 9:23 am please. Brand is under returns can be made through our online returns form within 30 after... Currently applies to all ZALORA MarketPlace 's orders a brick-and-mortar store 's orders items Sold... To all ZALORA MarketPlace 's orders complete your return or exchange online.! To file your return or exchange online, click here cost will depend the!